Shipping & Returns
14-day returns within Europe and the USA.
Shipping policy
We offer free shipping worldwide.
Most orders are usually dispatched within 2-3 days from order confirmation but during busy periods some delays might occur.
Please note that our boots and leather jackets in certain cases might require a little longer to ship.
At the moment we are unable to ship to FPO/APO addresses and to PO Boxes.
International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates. Duties and taxes, when applicable, are non refundable. We do not ship to APO/FPO addresses, or to PO Boxes.
BAGGATTI will only deliver packages to the address that was requested when your order was placed. We do not re-route any packages and does not offer location pickup service.
Return policy
All items purchased at BAGGATTI.COM within Europe or the USA can be returned within 14 days from the delivery date.
Please reach out to client service with the order number so that we can provide a return label and instructions.
Orders delivered outside the European Union or the USA ant the moment are not eligible for return.
*Please note, products that are made to order cannot be returned in any case.
Important return information
All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition please contact us immediately. Items must be returned new, unused, and with all labels and garment tags still attached. Returns that are damaged, soiled, or altered may not be accepted and will be sent back to the customer. Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return. Items should be returned in their original packaging to ensure they are adequately protected in transit. Shoe boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged. Returns must be sent back using the return label provided by our customer support team, we won't take any responsibility for products sent back with alternative methods not approved by us.
Exchanged products are no more eligible for return.
Return for shoes
All shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted and may be sent back to the customer.